Before you order
How do I buy?
Choose a product and select Buy via EFT invoice. Your email app opens an order request. Supply your name, delivery email and invoice requirements. We email an invoice with EFT details and terms for review before you pay.
Can you issue a VAT tax invoice?
No. The seller is not VAT registered, so no VAT is charged and an ordinary invoice/receipt is supplied. It cannot be used to claim input VAT. You may request business billing details on the ordinary invoice.
When will I receive my download?
You will receive an invoice with EFT details by email. Download files are emailed within 24 hours (business days) after payment reflects in our bank account. Saturdays, Sundays and South African public holidays are excluded from this delivery clock.
Is there a subscription?
Most packs are once-off. Sector Tender Brief is R199 per month in one confirmed sector, manually renewed by invoice, with no automatic debit. Confirm service dates and capacity before paying.
Which software do I need?
Check each product page. Editable files use common spreadsheet/document formats. Current Excel/Word or LibreOffice can open the relevant files; PDF needs a reader. Cloud imports may change formatting. Written courses include PDF and offline text/HTML where listed.
Can I resell the blank templates?
No. Use them internally or create completed client work, but do not resell or publicly distribute the blank sources. Keep a backup and replace fictional inputs before use.
What if the files are unsuitable or faulty?
Standard download packs have a voluntary 14-calendar-day suitability refund from delivery, with all applicable statutory rights preserved. Missing, corrupt or misdescribed files receive an appropriate remedy. Custom work and ongoing services have separate fair terms. See Legal.
Do you guarantee compliance or results?
No. The material is general information, not professional advice, certification or guarantees of grants, tenders, jobs, income or savings.